Ready to Take the First Step Toward Resolution?
Whether you’re facing a personal conflict, a family challenge, or a complex care decision, support is just a conversation away. Through compassionate mediation or one-on-one coaching, we’ll work together to bring clarity, calm, and a path forward.
Find Clarity, Resolve Conflict, and Rebuild Trust — One Conversation at a Time
Professional Mediation & Conflict Coaching Services for Families, Communities, and Care Teams
You’ve likely found your way here because you’re experiencing a conflict—perhaps with a family member, friend, or professional colleague—and you’re looking for a way to resolve it without going to court or involving lawyers. Mediation offers a collaborative, respectful path forward. With my training and experience, I can help guide you toward a resolution that feels fair and sustainable. Whether or not the other party is involved from the start, I can support you in clarifying your needs and identifying the best steps toward greater peace and understanding.
My areas of focus include healthcare mediation, community mediation and family mediation with a specific interest in elder care issues. Maybe you and your siblings cannot agree on how or where to take care of a parent. Perhaps you need assistance navigating complex healthcare decisions. Or maybe you and your neighbor are in disagreement over your shared fence. Whatever the situation, I bring a calm, neutral presence to help you move forward.
I offer mediation sessions both in person, only for clients from Northern California and virtually via secure Zoom meetings for all. My role is to facilitate open, respectful conversations where all parties feel heard and acknowledged. When people feel truly listened to, understanding often follows, and with understanding comes the possibility of a mutually satisfying agreement
If you’re in conflict but not quite ready to enter into mediation, that’s okay. My coaching services may be a helpful first step. In a one-on-one setting, we can explore your situation in depth, clarify your concerns, and identify strategies that bring insight and direction. Coaching can be an empowering way to navigate conflict on your terms.
Frequently Asked Questions (FAQS)
Mediation is a voluntary, confidential process where a neutral third party helps people in conflict have a respectful conversation. The goal is to reach a solution that works for everyone involved, without going to court or involving lawyers.
I specialize in healthcare mediation, family and elder care issues, community disputes, and interpersonal conflicts. Whether you’re dealing with sibling disagreements, caregiving challenges, or neighbor disputes, mediation offers a constructive path forward.
Not necessarily. You can begin with individual coaching, which helps you explore your situation and prepare for a possible mediation. In some cases, this leads to joint mediation later on.
Mediation involves both parties and focuses on reaching an agreement. Coaching is one-on-one and helps you navigate conflict, gain clarity, and make empowered decisions—even if the other person isn’t involved yet.
Yes. I offer in-person sessions for clients in Northern California and virtual meetings via secure Zoom, so you can get the support you need from wherever you are.
Mediation sessions can last up to 3 hours, depending upon the complexity of the issue. Some conflicts can be resolved in one session, while others may take multiple meetings.
Absolutely. Confidentiality is a core part of mediation. Nothing shared will be disclosed outside the process without your permission, except where required by law.
You can contact me directly via the Contact page or email me at pdurancrservices@gmail.com. I’m happy to answer your questions and help you get started.